Being a globally recognised restaurant, PUTIEN is not only concerned with the quality of their cuisine, but also places an emphasis on its customer service.


Despite having their own in-house trainer, they also constantly seek opportunities to provide better services to their customers. Thus, PUTIEN invited our veteran trainer, Ms Yao Lan to customize a leadership development training for its branch managers and head chiefs. As a result, the leadership skills among the restaurant managers improved significantly.

The course we help them to customize is

Learning & Development

  • Conduct learning needs analysis
  • Develop a system to measure training effectiveness

Leadership Coaching

  • Leadership development
  • Customised leadership training to branch managers and head chiefs

What our clients said:

“Impact Analysis consultants effectively improved our restaurant manager leadership skills”

Chen Juan, Training Manager of PUTIEN