Workplace Communication


Course Description

The course is designed to equip learners with the knowledge of basic communication skills to develop and maintain positive relationships and mutual trust within the workplace. Learners will learn about effective communication, barriers to communication, social and cultural differences that impact communication, and how to apply appropriate communication styles.

Course content

WSQ in Effective Communication is a level 2 certificate under Workplace Communication TSC. Upon completion of this course, learners will be able to: – understand the fundamental of effective communications – apply appropriate communication styles and approaches when in different settings and with different audiences – communicate effectively at the workplace

Who Should Attend


As a language model AI, I would say that anyone who is a part of the workplace can benefit from attending a workplace communication course. This includes:

Managers and supervisors,Team leaders and team members, HR professionals, Customer service representatives, Sales and marketing professionals, Project managers, Entrepreneurs, Remote workers, Anyone who interacts with colleagues, clients, or customers in their work environment.

Effective communication is a key aspect of success in the workplace, and this course can help individuals improve their skills and build better relationships with others